Privacy
Last updated 14 August 2026
Guided Tours needs to know where you are in order to work — that is the whole product. This page explains exactly what that means in practice, what leaves your phone, and how to stop it.
Who is responsible
Guided Tours is operated by [operator name and registered address]. For any question about this policy or your data, contact [contact email].
What is collected
Your account
Signing in uses Sign in with Apple. We store the stable identifier Apple gives us for you, which lets us recognise you across sessions and devices. We do not ask for a password, and we do not require your email address or real name.
Location
The app asks for background (“Always”) access to your precise location. This is what lets narration begin on its own as you arrive at a stop, with the app closed and your phone in your pocket.
Your position is evaluated on the device. Guided Tours does not stream a continuous location trail to its servers. What is recorded on the server is which stop you reached and when — not a track of everywhere you went.
If you decline background access, the app still works: you trigger each stop’s narration yourself instead of it starting automatically.
How you use a tour
The app records events about tour playback — stops reached, narration played, skipped, or abandoned, and how far through a tour you got. This exists for one reason: to find out where tours lose people, so they can be made better.
You can turn this off. There is an analytics opt-out in the app’s settings. With it enabled, these events are no longer collected.
What is not collected
- No advertising identifiers, and no third-party ad or tracking SDKs.
- No contacts, photos, microphone, or camera access.
- No continuous background location history.
- Your data is never sold.
How narration is made
Tour narration is written and voiced in advance from public, openly licensed sources — see the attribution page. Generating it uses third-party AI services, but they receive only that public source material about places. Your personal data is not sent to them.
Where data is held
Data is stored on servers operated for Guided Tours in the European Union. Access is limited to the operator.
Legal basis and retention
- Your account — necessary to provide the service you asked for. Kept until you delete your account.
- Location — processed with your consent, which you give through the iOS permission prompt and can withdraw at any time in iOS Settings.
- Usage events — our legitimate interest in improving tours, subject to the opt-out described above.
Your rights
Under the GDPR you can request access to your data, correction, deletion, a portable copy, or object to processing. Deleting your account removes your account record and the usage events tied to it. To exercise any of these, contact us at the address above.
Children
Guided Tours is not directed at children under 13, and we do not knowingly collect their data.
Changes
If this policy changes in a way that affects what is collected or why, the date at the top will change and the update will be noted in the app.